Contractors State License Board Releases its 2007 Accomplishments & Activities Report
New 44-page booklet highlights achievements made during 2007
SACRAMENTO — The Contractors State License Board (CSLB) has issued its 2007 Accomplishments & Activities Report. The report covers the major work done by the CSLB during the 2007 calendar year and focuses on the CSLB's five core areas:
- Communication & Education
- Organizational Development
"The 2007 Accomplishments & Activities Report highlights the results of each division's operations," said Board Chair Jim Miller. "It also outlines solutions that are under way to enhance and continually improve CSLB's commitment to California consumers and contractors."
Of particular note in the report is the success of CSLB's Enforcement Division, which was recognized by the National Association of State Contractor Licensing Agencies and was featured on NBC's Today Show and with a documentary on MSNBC. Enforcement staff was among the first responders to a number of declared disaster areas around the state, including devastating wildfires in Lake Tahoe and Southern California. They assisted victims and maintained a strong presence to prevent illegal and unlicensed construction activity. Their work in the disaster areas continues into 2008.
During 2007, the Enforcement Division opened more than 21,703 complaints, up slightly from 2006. Staff was diligent in resolving construction-related disputes and making financially injured consumers whole. In 2007, consumers who complained to CSLB received more than $22 million in restitution, not including civil court judgments. That's up $7.7 million from 2006.
In 2007, CSLB's Licensing Division continued to process a record-breaking number of contractor licenses, despite the nation's and state's economic and housing downturns. At the end of 2007, there were 314,071 licenses, about a 4% increase over 2006. The Division's Testing Unit introduced a state-of-the-art computer testing system, while updating several license examinations and expanding the capacity of seven of its testing centers. In 2007, 86,150 exams were scheduled at the CSLB's eight test centers.
The CSLB's Information Technology and Public Affairs Divisions teamed up to launch a new Website with improved content, online forms and enhanced security.
Download Report at: www.cslb.ca.gov/Resources/Reports/Accomplishments2007.pdf
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